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According to PostNL and DHL, parcel deliverers in the Netherlands are increasingly being named and shamed online. According to PostNL, customers often post recognisable photos and videos of delivery staff in a public Facebook group boasting more than 12,000 members. As the news website »nltimes« (16 January) reports, users are invited to 'share their experiences and discuss complaints about PostNL's service'.

The report says that similar practices can be seen in a DHL complaints group, which has around 6,000 members. The complaints are often posted in conjunction with photos or videos identifying the delivery staff.

The companies voiced concerns over data privacy and warned that public exposure could cause stress among their employees.

Attack on the hitherto dominant market positions held by integrators in Europe and America. Last week, China's SF Express and Indonesia-based J&T Express announced a partnership to jointly develop their international business.

The project is backed by a strategic investment agreement. SF Holding and J&T Express plan to issue new shares worth a total of 8.3bn Hong Kong dollars, equivalent to around 915.7m euros. Upon completion of the transaction, SF will hold 10 per cent of the shares in J&T Express, and J&T Express 4.29 per cent of SF Holding's shares.

Specifically, SF Express is to combine its core resources and operational systems in cross-border direct traffic and on main routes with the last-mile network and local branches of J&T Express in 13 countries worldwide in order to jointly improve network coverage and competitiveness.  

At the same time, the two companies will coordinate and complement their domestic network resources, customer base, product structure and differentiation to expand their businesses.

Wang Wei, founder of SF, and Li Jie, founder of J&T Express, described the transaction as 'an important milestone in deepening the relationship between the two companies' and announced that they would partner in the future 'to build a more efficient global network of intelligent logistics'. In addition, Li Jie will nominate and support a candidate from SF Express for the board of directors of J&T Express.  

Based on the details of the transaction published in the announcement, market observers see the agreement as having a significant impact, which could trigger a fundamental reshaping of the competitive landscape of the logistics market in China and worldwide.

The two companies have known each other for years. Back in May 2023, SF Express sold its franchise business for low-cost express deliveries, Fengwang Express, to a company affiliated with J&T Express (CEP News 20/23). And since the J&T Express IPO in October 2023 (CEP News 42/23), SF has held 1.54 per cent of J&T and is one of its anchor investors.

FedEx has announced that it will be discontinuing its domestic service in Brazil. In the future, the integrator intends to focus solely on international and supply chain services in the local market. The decision was announced to customers and business partners last Wednesday. The announcement stated that this is part of a strategic reorganisation in Brazil in view of the 'market dynamics'; the number of jobs affected by the plans is not known.

According to the magazine »Exame« (7 January), domestic business will be gradually discontinued, with a transitional period ending on 6 February 2026.  

FedEx has been active in the Brazilian market since 1989; its domestic business was launched in 2012 with the purchase of Rapidão Cometa (CEP News 23/12), one of Brazil's largest logistics service providers at the time.

Market observers assume that FedEx made the decision in view of the strong competition and high operating costs in domestic business. In the summer of 2024, the Group announced its intention to achieve savings of 2bn US dollars by 2027 by restructuring its global network and services (CEP News 25/24).